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Pink Goldfish: Defy Normal, Exploit Imperfection and Captivate Your Customers

Event Details:

Event Type: Open to members and non-members
Registration: Required
Registration Fees:
Member $25.00
Student $25.00
Guest $40.00
Non-Member $40.00
Last Day to Register: Wednesday, December 5, 2018
Location: Hilton Garden Inn, 205 S. 64th Street, West Des Moines, IA 50266
Time: Wednesday, December 5, 2018 11:30 AM - 1:00 PM

Event Description:

Our monthly luncheon is your opportunity to network with your peers, learn the newest ideas in marketing, and stay connected to the Iowa marketing community. All while grabbing lunch!

Speaker: Stan Phelps, Customer Experience & Employee Engagement Expert

Check-in and Networking: 11:30 a.m. - Noon
Join us before lunch to grab your nametag, connect with colleagues, and meet others in the Iowa marketing community. 

Announcements and Speaker Presentation: 12-1 p.m.
Our AMA Iowa president will kick things off promptly at noon.

Pink Goldfish: Defy Normal, Exploit Imperfection and Captivate Your Customers

Presentation Description:

True differentiation in business is rare. We are now living in an age of equivalency. Businesses need to find ways to stand out. This workshop will showcase the seven ways to leverage what makes you unique and wonder-full in business.

Key Takeaways:

  1. Tools: Get equipped with how to uncover weakness and weirdness in their DNA.

  2. Skills: Understand how to design in order to amplify uniqueness.

  3. Empathy: Gain a deeper appreciation for the need to exceed customer expectations

‚ÄčSpeaker Biography:

Stan Phelps, is the Founder of PurpleGoldfish.com. He is a TEDx Speaker, Forbes Contributor, and IBM Futurist that focuses on customer experience and employee engagement. Throughout his career Stan held many marketing leadership roles with adidas, International Management Group, PGA of America, and Synergy.

He’s the author of 10 books. They all focus on the little ways to drive differentiation, increase loyalty, and promote positive word of mouth. He has spoken at over 300 events in 16 countries.

Stan holds a JD/MBA from Villanova University and a Certificate in Achieving Breakthrough Service from Harvard Business School. He lives in Cary, North Carolina with his wife Jennifer two boys Thomas and James.

Registration Details:

Register for this luncheon by noon on Monday, December 3rd. After noon on Monday, December 3rd, an additional $10 will be charged for registrations. This additional charge will be reflected in the registration prices listed above. Any registrations not cancelled by December 5 will be billed. Cancellations may be made by emailing AMAReservations@gmail.com. Invoiced payments will be assessed a $5 administration fee.

Maximum Number of Attendees: 300

AMA Iowa encourages pre-payment online in advance of our events.

Note: If you are a member, you can register and pay for a non-member as a guest with your registration. To be eligible for the student rate, you must be registered as student member with AMA national. If you are a student but do not have a valid student membership with AMA national, you must pay the professional member or guest rate. Check out our Events section for the latest upcoming events and programs!

 

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