DATE AND LOCATION CHANGE: Build a Culture Centered on Customer Experience
PLEASE NOTE - Due to travel issues caused by Hurricane Dorian, the date and location of this event have changed. Already registered and can’t make the new date? Please email email@example.com and we will assist you with your registration.
Speaker: Mihali Stavlas
Check-in and Networking: 11:30 a.m. - Noon
Announcements and Speaker Presentation: 12-1 p.m.
September Luncheon - New Date!
There’s a common misconception that if you paid to have your brand created or are the legal owner of your brand, that it belongs to you alone. Such ideology couldn’t be farther from the truth. In today’s customer-centric business model, not even the CEO is the primary voice. Instead, they are the biggest adversary to their brand. Did you know that when it comes to your brand, you have the least amount of ownership? It’s those who come into contact with your brand beyond your four walls that are the most influential influencers.
So the real question is: How do you get the people responsible for propelling your brand to move your brand forward? Learn how to let go, give up control, and don’t look back — he who gives up control gains all. Timing is everything, and learning when to walk away from your brand is the critical marker between the brands that command respect and the brands that fizzle. Explore strategic insight on how not to get in the way and increase brand advocates.
Mihali Stavlas, Founder and CEO of Mellonaid; President-Elect for the national AMA Professional Chapters Council
Mihali Stavlas is the founder and CEO of Mellōnaid, an analytical and creative-driven agency in Raleigh, North Carolina. For the past 12 years at Mellōnaid, Stavlas has helped clients capture and recreate their brand’s story, build brand experience and online platforms by encompassing the full spectrum of all its touch points: identity, collateral materials, advertising, marketing, user experience and interactive media. Stavlas overseas all strategy and brand experience efforts that help clients convert prospects into advocates.
In addition to overseeing Mellōnaid, Stavlas currently serves as President-Elect for AMA’s Professional Chapter Council, has previously served as President of the AMA Triangle, an advisor to North Carolina Center for Nonprofits and an advisor to AIGA Raleigh (American Institute of Graphic Arts). In addition, Stavlas has hosted a radio talk show out of California called This Week in Marketing and is a national speaker on the topics of marketing, design and leadership.
Stavlas graduated from one of the nation’s top design schools, Virginia Commonwealth University, with a Bachelor of Communication Arts. Stavlas has been recognized by the marketing community as the 2015-2016 Triangle AMA Volunteer of the Year and a recent recipient of Triangle Business Journal’s 40 Under 40 Award in 2017.
Thank you to our September Luncheon Sponsor, Zirobi.
Register for this luncheon by noon on Monday, September 9. After noon on Monday, September 9, an additional $10 will be charged for registrations. This additional charge will be reflected in the registration prices listed above. Any registrations not cancelled by September 11 will be billed. Cancellations may be made by emailing info@AMAIowa.com. Invoiced payments will be assessed a $5 administration fee.
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Note: If you are a member, you can register and pay for a non-member as a guest with your registration. To be eligible for the student rate, you must be registered as student member with AMA national. If you are a student but do not have a valid student membership with AMA national, you must pay the professional member or guest rate. Check out our Events section for the latest upcoming events and programs!
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